FAQs

Not sure what your business needs to do to meet health and safety requirements? Our Simple Guide to Health and Safety Requirements for Your Business outlines the essential documents and steps to help you stay compliant with health and safety regulations.

By hand:

Simply open the document or template through your web browser, or other print software, and navigate to print. The document can be printed in black and white if needed. Grab a pen...

On a computer:

We recommend opening and completing our templates using Adobe Acrobat Reader, the free, user-friendly PDF app from Adobe. You can use it to enter or update information in the editable fields, save your changes and print the completed template.

Use this link to download your free copy from Adobe.com. Alternatively, navigate to Adobe.com and search for Acrobat Reader.

On a mobile device:

Although our templates may be easier to view and complete on a larger screen, such as a computer or laptop, our editable PDF templates can also be downloaded, opened and completed on an iPhone, iPad, Android phone or Android tablet.

Read our simple mobile device guide.

Once you've completed your purchase you will be sent a link via the email you provided to download your files.

Just click on the link, preferably on a computer rather than a mobile device, and it will take you directly to your documents.

Once you've completed your purchase you will be sent a link via email to download your files. This is usually within an hour.

If it's been significantly longer than this please get in touch.

If you haven't received your link within 24hrs please try the following before getting in contact:

• Refresh your email account, it may just have arrived.
• Check your junkmail. The link shouldn't go into junk, but it can happen, so best to check.
• Make sure the email details you entered are correct. Did you receive a confirmation email?

If you've tried all of the above please get in touch.

You can download your documents up to three times. If you need to download your documents again and you've reached your download limit please get in touch.

If your purchase contains a file that ends in .zip all you need to do is double click the file and it will open up to reveal your documents. On some computers, mainly PCs, you may need to right click on the .zip file and select ‘extract’ to get to your files.

If you’re interested, a .zip file is a common format used to compress one or more files into a single location that's easier to transfer and takes up less storage space.

Simply open the document through your web browser, or other print software, and navigate to print. The documents are mostly A4 size and can be printed in black & white if needed.

We accept all major credit and debit cards as well as Google Pay, Apple Pay, Paypal, Shop Pay and more.

When checking out the options available to you will be displayed.

In a word, no. Just select the documents you need and purchase them. There's no subscription, no contract, easy.

Yes! For physical products that require it, such as poster packs, shipping is free.

For downloadable products:

• Once your purchase is complete you will be sent a link, usually via email, to download your product files. This link should be sent immediately.
• Files are best downloaded onto a computer, laptop or similar device. Files can also be downloaded onto mobiles devices such as phones and tablets, however as these differ greatly between manufacturers, operating systems etc we cannot offer full technical support on these.
• Your files can be downloaded three times. Once this limit is reached your download link will become inactive. Please contact us if you have any issues.

For physical products (such as poster packs):

• Delivery is free for all orders within the UK.
• We use Royal Mail 1st Class postage (1-2 days).
• We aim to dispatch orders within 1-3 days.
• We never use any plastic and always use fully sustainable packaging.

For downloadable products:

• Digital content provided by easyhealthandsafety.com is non-returnable and therefore we are not able to offer refunds.
• Digital content is also not exchangeable.
• If you do have any issues with your order, please contact us for technical assistance and we will make sure we get them sorted for you asap.

For physical products please see our refund policy.

Easy is run by a team of industry experienced professionals passionate about health and safety. But not only that, we believe that health and safety shouldn't be so complicated. Our mission is to provide simple, clear and easy to use documentation that not only satisfies legal compliance, but looks great as well.

Our site is built using one of the most secure e-commerce platforms available. This platform is certified Level 1 PCI DSS compliant.

Yes, we offer a comprehensive, downloadable Fire Risk Assessment Template designed to help businesses easily conduct their own fire risk assessments. Our template is user-friendly and ensures that your business meets essential fire safety standards - plus a pre-filled example is included to make completing your fire risk assessment much easier.

You can purchase and download the template instantly here: Fire Risk Assessment Template.