Removal Company Health and Safety Templates, Documents and Guidance.

Take charge of health and safety in your Removal Business with our easy-to-use templates

Simplify health and safety management in your removal company, whether you’re running a small man and van service, managing residential removals, overseeing commercial office moves, or operating a larger moving company. Our editable templates are designed specifically for the removals industry, helping business owners and managers stay compliant with regulations while protecting staff, customers, and contractors from everyday risks in busy removals environments.

Many templates come pre-filled with detailed, industry-specific content — from removal company risk assessments and health and safety policies to accident reports, manual handling guidance, and electrical safety documents — making completion quick, accurate, and stress-free. With our ready-to-use tools, you can focus on running your business, supporting customers, and delivering smooth, professional removals while maintaining the highest standards of safety and compliance.

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Two removal company workers unloading boxes of furniture from their van.

Safe Moves, Strong Business: Why Health and Safety Is Essential for Moving Companies

The appeal of running a removal company lies in helping people and businesses move smoothly — from residential house removals and flat moves to large-scale commercial relocations. But behind every carefully packed box and heavy lift sits something just as important: a strong approach to health and safety. From protecting your team to meeting compliance requirements, a moving company’s commitment to safety is what keeps every job running on schedule.

Staff and Customer Safety

Removals work is physically demanding and often takes place in challenging environments — from stairwells and narrow corridors to busy roads and loading areas. Risks include manual handling of heavy furniture, falls from stairs, ladders, or vehicles, slips and trips, electrical hazards, and vehicle-related accidents. The wellbeing of your removal operatives is essential, not only to prevent injuries but also to maintain efficiency and build confidence within your team. At the same time, customer safety must remain a priority — whether protecting property, preventing bystanders from entering hazardous loading zones, or ensuring goods are secured safely during transit.

Meeting Legal Duties with Confidence

Health and safety compliance is not optional; it is a core responsibility for residential and commercial removal companies. Non-compliance can lead to costly fines, enforcement action, or even business closure. For moving companies operating in private homes, offices, or commercial premises, tools such as removal company risk assessments, health and safety policies, accident report forms, and PPE checklists are essential for demonstrating compliance and managing risks effectively. Keeping documentation accurate and up to date not only fulfils legal obligations but also provides peace of mind for both staff and customers if the worst does happen.

Protecting Your Reputation

In today’s connected world, one negative incident can harm a removals business overnight. News of unsafe lifting practices, damage to property, or staff injuries can quickly spread across social media and review platforms. A strong commitment to health and safety protects your reputation, builds trust with clients, and encourages repeat bookings for residential moves, office relocations, and commercial removal projects.

Proactive Safety Tools

Effective safety management is about prevention, not just reaction. Staff training in manual handling and vehicle safety, clear procedures for lone working, and up-to-date moving company risk assessments all form the foundation of safe daily operations. Encouraging health and safety awareness and building a culture of accountability ensures hazards are identified and resolved before they escalate. To make this easier, we’ve developed ready-to-use health and safety compliance documents designed specifically for removal companies. These tools allow you to maintain the highest standards of safety while focusing on what you do best — delivering smooth, professional removals for your customers.

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  • Furniture removal employees lifting heavy sofa.

    Manual Handling Injuries

    Lifting and carrying heavy furniture, boxes, and awkward loads is the single biggest risk in the removals industry. Staff are at risk of musculoskeletal injuries, strains, sprains, and crush accidents if items are not handled correctly. Risks can be mitigated through manual handling training, the use of trolleys, sliders, and lifting straps, and by encouraging team lifts for heavier objects. Our removal company risk assessment template can help you identify high-risk tasks and put safe systems in place.

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  • A furniture removal worker unloading a van.

    Vehicle and Driving Safety

    Removal companies rely heavily on vans and lorries, making vehicle accidents one of the most severe risks. Collisions, poor load security, and driver fatigue can all lead to injuries for staff, customers, and other road users. Mitigation includes vehicle checks before each journey, driver training, safe route planning, realistic scheduling to avoid fatigue, and ensuring loads are properly secured. Incorporating vehicle safety risks into your risk assessment helps to ensure compliance and raises staff awareness, reducing the chance of costly incidents.

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  • Removal company workers carrying large boxes down some stairs.

    Falls from Stairs, Ladders, and Vehicles

    Working in multi-storey buildings, loading staircases, or climbing into vehicles exposes removal operatives to falls. Injuries may include fractures, head injuries, or long-term mobility issues. To reduce risks, staff should use correct techniques for moving items on stairs, avoid carrying loads that block their vision, ensure vehicles are parked on level ground, and use safe access equipment. Clear procedures derived from a suitable risk assessment make it easier to plan moves that minimise the likelihood of falls.

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Benefits of managing health and safety yourself...

  • Improve safety

    Health and safety at work is about preventing accidents, incidents and ill-health by assessing the work environment, the activities within it, and taking appropriate action.

  • Ensure compliance

    Our ready to use templates, many of which are pre-filled, will enable you to quickly increase your compliance to health and safety laws and regulations.

  • Save money

    With health and safety consultants often charging upwards of £400 per day, there is a better way. Take control and save yourself time and money.
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Removal company workers loading furniture into the back of a removal lorry.

Lifting Safety Standards: Tackling Compliance Challenges for Removal Businesses

Running a removal company — whether it’s a small man and van service, a busy residential moving company, or a larger firm handling commercial relocations — means juggling countless responsibilities at once. From planning logistics and managing staff to supporting customers and keeping jobs on schedule, the daily pressures can sometimes push health and safety compliance further down the list than it should be.

For many moving companies, finding the time and resources to fully implement and maintain safety measures can feel overwhelming. The need to keep moves running smoothly and clients satisfied often takes priority, but neglecting compliance can create risks with serious long-term consequences.

At easyhealthandsafety, we take the pressure off removal businesses by providing ready-to-use templates and guidance that are practical, affordable, and simple to follow. Our pre-filled removal company risk assessments, health and safety policies, and compliance tools help you protect staff, customers, and your business reputation — so you can focus on delivering safe, efficient, and professional removals with confidence.

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Frequently Asked Questions

Removal Company Health and Safety FAQs

Do removal companies need to complete a risk assessment?

Yes, all removal companies must carry out risk assessments to identify hazards and protect staff, customers, and contractors.

By law, employers are required to assess health and safety risks in the workplace. Even if you have fewer than five employees, you must still carry out a risk assessment, although you only need to keep a written record if you employ five or more people. It is still considered good practice to keep written risk assessments in place, even for smaller businesses, as they provide a clear record of how risks are managed and demonstrate professionalism to clients. For removal companies, risks include manual handling of furniture, vehicle safety, slips and trips, falls from vehicles, lone working, and more. Using our Removal Company Risk Assessment Template ensures you cover all the main hazards relevant to residential and commercial removals.

How can I create a risk assessment for my removal company?

The easiest way is to use a pre-filled template tailored for removal companies and adapt it to your own business.

To create a risk assessment, you must: identify hazards, decide who might be harmed, evaluate the risks, record your findings, and review regularly. For removals, this means looking at manual handling, vehicle use, falls, PPE, electrical hazards, and lone working. Our Removal Company Health and Safety Template Bundle includes a pre-filled removal company risk assessment template and other compliance tools, saving you time while ensuring your documentation is legally compliant and easy to update.

Do removal companies need a health and safety policy?

Yes, every removal company with five or more employees must have a written health and safety policy.

A health and safety policy sets out your company’s commitment to protecting staff, customers, and contractors. It should outline responsibilities, arrangements, and key procedures for hazards like manual handling, vehicle checks, and lone working. Even small businesses benefit from having one in place, as it demonstrates compliance and builds client confidence. Our editable Health and Safety Policy Template is designed for removal businesses and can be adapted quickly to suit your operation.

What are the main health and safety risks for removal companies?

The top risks include manual handling, vehicle safety, slips and trips, falls, lone working, and customer interaction.

Removal work is physically demanding and often involves lifting heavy furniture, working on stairs, and driving long distances. Injuries can occur from poor lifting techniques, unsafe vehicle loading, or accidents at customer premises. A Removal Company Risk Assessment will highlight these risks and provides controls such as training, PPE, safe systems of work, and accident reporting.

Are removal companies legally required to provide PPE?

Yes, employers must provide suitable PPE free of charge when risks cannot be controlled by other means.

In removals, PPE often includes safety footwear, gloves, and hi-vis clothing. PPE reduces risks of crush injuries, cuts, slips, and accidents around vehicles. Employers must supply, maintain, and replace PPE as needed. The exact PPE requirements for your company should be defined by your operations and identified through your removal company risk assessment, ensuring that protection is tailored to the real hazards your staff face.

How can you reduce manual handling injuries in a removal company?

Provide training, use handling equipment, and plan lifts carefully to reduce the risk of musculoskeletal injuries.

Manual handling is the biggest hazard for residential and commercial removal companies. Injuries occur when staff lift beyond safe limits, twist awkwardly, or rush. You can reduce risks by providing manual handling training, using trolleys and sliders, encouraging team lifts, and ensuring PPE is worn. Our Removal Company Risk Assessment Template details control measures for safer lifting.

How often should a removal company review health and safety documents?

Risk assessments and policies should be reviewed at least annually, or sooner if circumstances change.

Health and safety is not a one-off task. If you take on new staff, move premises, or change work processes, you must update your risk assessments and health and safety policy. Regular reviews keep your business compliant and reduce liability if an incident occurs. Our Removal Company Health and Safety Template Bundle makes reviews quick and straightforward, with editable documents that are easy to use and ready to adapt.

What fire safety requirements apply to removal companies?

Removal companies must comply with fire safety law at their premises, such as offices or storage facilities.

While fire risks are limited during removals jobs themselves, your company premises must meet fire safety regulations. This includes carrying out a fire risk assessment, providing fire extinguishers, maintaining clear escape routes, and ensuring staff receive fire safety training. Our Fire Risk Assessment & Essential Fire Safety Template Bundle provides everything you need to keep your base of operations safe and compliant.

Do removal companies need COSHH risk assessments?

Yes, if your business stores or uses hazardous substances, COSHH assessments are legally required.

Although removal companies are not heavy users of chemicals, substances like fuel, cleaning products, or lubricants and oils for vehicles and equipment may still pose risks. A COSHH risk assessment identifies hazards from these substances and sets out safe handling, storage, and PPE requirements. We provide COSHH Risk Assessments pre-filled for many commonly used hazardous substances, which can also be customised to cover the specific substances most relevant to your business. A blank COSHH risk assessment template is also included for any hazardous substances not yet covered.

Why is health and safety important for removal companies?

Good health and safety reduces accidents, protects staff and customers, and safeguards your reputation.

The removals industry is high risk due to heavy lifting, long driving hours, and working in varied and unfamiliar environments. Accidents can lead to injuries, lost time, legal action, and reputational damage. Having robust documentation in place — such as a Removal Company Risk Assessment and a clear Health and Safety Policy — demonstrates professionalism and helps your business build trust with clients. Both are included in our Removal Company Health and Safety Template Bundle.